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team member services

resources to help our team

As a Target® team member, you can access certain employment, benefits and pay-related information anytime with the following online or telephone-based services.

  • The Team Member Service Centre (TMSC), part of the Human Resources Operation Center, is here to support you with answers to employment and pay-related questions.

    The TMSC can help you with:

    • updating your personal information such as address and phone number
    • requesting a discount card
    • questions about your vacation or time off
    • information about your personnel file
    • employment verification

    contact information:
    Toll-free: 1‑855‑helpTGT

  • ADP provides payroll services to team members and can help you with:

    • viewing your paycheque
    • questions about paycheque calculations/terminations
    • secure access to ADP TotalAccess where you can manage your banking information and view, print and verify your tax information
    • Direct Deposit changes
    • TD1 updates
    • Record of Employment (ROE) requests

    contact information:
    Toll‑free: 1‑855‑310‑1570
    Email: Canada.COS.Employee.Services.Target@adp.com

  • Sun Life provides eligible team members with the following benefits:

    • medical
    • dental
    • short‑term disability
    • long‑term disability
    • life Insurance, both company‑paid and optional life (team member only)
    • optional spouse and child life
    • basic accidental death and dismemberment (AD&D)

    Need help? You can either call Sun Life or use their secure site for information on:

    • your benefits
    • pay period premiums
    • plan or coverage details
    • claim questions including filing, status of unpaid claims, appeals, etc.
    • how to access medical and dental services
    • member ID numbers
    • issues accessing the Sun Life website
    • short‑term disability or long‑term disability

    contact information:
    Toll‑free: 1‑800‑930‑7719
    Secure site: www.mysunlife.caOpens a new window

  • Manulife provides eligible team members with their group retirement savings plan. They can answer questions about:

    • enrolment
    • changing payroll contributions
    • managing your account and investments

    contact information:
    Toll‑free: 1‑888‑727‑7766
    Web: www.manulife.ca/TargetOpens a new window

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We hope to see you again at Target.ca soon.

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